Sales Generated By DigitalKOG’s Contact Centre Hit The £1m Mark
A landmark figure has been achieved by the team at our Outbound Contact Centre where sales from appointments generated on behalf of several Conservatory Outlet Network Members have just topped £1m.
Based in Newcastle, this momentous milestone has been reached in the space of just 3 months, since the Centre re-opened after lockdown.
After what has been an extremely successful period of lead generation for the network, a number of dealers have turned to our Contact Centre to ensure that every single website enquiry was serviced and maximised.
The skilled Operatives at our Contact Centre ably assisted.
Operational seven days a week, the Contact Centre immediately reacts to and appoints website leads directly for Dealers, as well as performing data calls for them (calling their customer database) where there is a request for increased or completely consistent lead flow.
Dealers can rely on the Contact Centre team to maximise every lead that comes in, whilst they focus on other areas of the business.
The reporting and lead analysis accumulated from this activity also provides essential insight for planning future marketing campaigns for those part of the service.
With a wealth of leads generated by the Contact Centre yet to be resulted, that £1m figure will continue to rise as the team maintain their focus on ensuring that as many leads as possible confirm into appointments.
If you are having difficulty managing all of your customer enquiries, contact DigitalKOG to discuss how our Contact Centre can help reliably service them for you.