As Studio Manager, you will act as the central hub for our creative, development, and marketing teams. You’ll be responsible for resource planning, project coordination, and ensuring the timely delivery of work. Your role is critical in maintaining an efficient workflow, supporting team wellbeing, and helping the business grow sustainably.
Key Tasks
- Studio Operations: Manage daily studio activities and operations to ensure smooth project delivery.
- Project Management: Oversee project timelines, allocate resources, and manage workloads across the team to meet deadlines.
- Client Liaison: Work closely with the client services team to manage expectations and deliver high-quality work on time and within scope.
- Team Coordination: Facilitate communication between creative, technical, and marketing teams to keep projects on track.
- Quality Control: Ensure work meets quality standards and aligns with the agency’s creative vision and client requirements.
- Process Improvement: Continuously refine processes, tools, and workflows to improve efficiency and performance.
- Financial Oversight: Support budget management and forecasting, ensuring projects stay within financial parameters.
- Team Wellbeing & Culture: Foster a positive studio environment, ensuring team engagement and morale remain high.
Website Management
- Support with the updating and maintenance of client websites with new content, offer updates, image changes and building out of new pages.
- To manage the GO Live process for the websites, co-ordinating the wider team to ensure they have completed their tasks.
- To support in the QA and testing of all web development and updates before go live
Responsiblities
Workflow
- Liaise with members of the development team to manage day to day task delivery to agreed timescales
- To support the team members responsible for Email and SEO providing regular updates to the leadership team
- To liaise with the Creative team to manage workflow
- To chair team production meetings each week
- To keep trello and other workflow tools up to date
Internal systems
- To set up client projects on Harvest to support time tracking and invoicing
- To train other team members on Harvest
- To support the Newcastle Call centre team with training on DigitalKOG processes
- Ordering stationery for Newcastle Call centre team
- Cleaning campaign data and uploading as new campaigns to dialler system
- To support the MD and Account management team with invoice generation
- To support the marketing team with Google My Business updates
General Office Duties
- To manage holiday and sick days and load these onto internal systems
- To support the account team with client meeting logistics including travel, lunches, etc.
- To be responsible for petty cash
We are looking for someone with
- Proven experience as a Studio Manager, Project Manager, or similar role within a web design, creative, or digital marketing agency.
- Understanding of digital design and development processes.
- Exceptional organisational skills with a keen eye for detail.
- Strong communication and leadership abilities.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Knowledge of budgeting and financial management related to project delivery.
Why should you join the DigitalKOG team
A continuously rewarding role
Our team members work incredibly hard and we like to reward them for that. So, on top of receiving a competitive salary, we’ll also treat you to a yearly bonus when you help us achieve our ambitions.
You will be given the freedom to shape the future direction of our agency. All ideas are welcomed and listened to as we know that our people drive our success and we want everyone to be a part of that.
An agency that is committed to our core values
We know that aligning personal and company values has a powerful impact on success, performance and fulfilment in the workplace. That’s why at the heart of our culture are our four core values:
- Curiosity – We fuel our curiosity by deep diving into data insights, using our collective industry experience, applying lots of common sense and empowering the team to ask even the wildest What-ifs…
- Collaboration – When we work together, the positive impact we have on our clients and each other markedly grows. The KOG team is encouraged to bring their authentic self to work, and we embrace our differences and celebrate what we achieve together.
- Service With Purpose – Integrity, trust, respect, attention to detail, accountability and high quality sit at the heart of everything we do. We are focused on delivering useful marketing that has clear direction and consistently improves the value we offer our clients and the results they receive.
- Improvement – Continuously learning about our trade, our clients and ourselves keeps our passion alive. We continue to evolve, seek new ideas, explore new ways of thinking and uncover new processes. It’s these enrichment initiatives that encourage self and team spirit development.
A great working environment
We have our own dedicated office space, where we love collaborating together, with lots of FREE private parking available.
The office is brilliantly located, close to the motorway for simple commuting, with a retail park just across the road – fancy a Burger King, Costa or Greggs for lunch?
Lots of social opportunities
DigitalKOG very much feels like a family and we all love getting out after work, whether it’s going to the local micropub or heading into town for a curry.
A generous holiday allocation
We know that agency life can be very fast-paced and how important it is for our team members to have time out from that to recharge the batteries. So, we offer 30 days’ holiday, PLUS bank holidays, including a total shutdown over the Christmas break – not many agencies can compete with that.
To help you get financially prepared for life after work, you will also be enrolled onto a competitive pension scheme.
Fantastic scope for personal development
We will be firmly committed to enhancing your personal and professional development, providing 1-2-1 coaching and mentoring programmes, team workshops and soft skills training, overseen by our resident Development Coach, Charlotte Haslam.
There will also be dedicated learning days as we take knowledge sharing seriously, with in-house training programmes, innovation days and opportunities to get involved in 3rd party training all available.
We’ll also support you in furthering your learning outside of work.
We promote employee wellbeing
Supporting the mental health of our team is a major priority for us. We run a series of initiatives to develop team relationships and keep everyone’s mental wellbeing strong.
